Policy

PURCHASING POLICY

RETURN & EXCHANGE:

Please follow the guidelines below to ensure that all returns are processed as quickly and efficiently as possible:

  • No merchandise return will be accepted without prior authorization from March Abrasives.
  • Call 71-554-2985 to request an RMA# (Return Authorization number). Be sure to write your RMA number on the return shipping label.  All returns must have RMA number issued by March Abrasives to be accepted.
  • Please include a copy of your invoice or packing slip.
  • Full refund on item returned, not include shipping charge in 30 days from date of purchase.
  • Customer is responsible for shipping charge both ways. Return items must be freight prepaid.
  • Item has to be in the original package and free from usage or damage. Refund will be credited back to customer’s charge card.
  • Exchange product only be done when the original item has arrived back from customer without damage.
  • Materials returned after 30 days from date of shipment will not be accepted.
  • Claims for discrepancies in shipment must be made within 7 days of receipt of merchandise or they will not be accepted.
  • C.O.D. returns will not be accepted.

PAYMENT METHOD
We accept PayPal, Visa, Master Cards, Debit Cards and American Express. No Check or Money order accepted.

WARRANTY
The seller’s liability for defects in products shall be limited to the terms of the following warranty: The warranty covers defects in material and workmanship. The seller shall not be liable for defects due to natural wear and tear, damage in transport, faulty usage, maintenance or storage or use not in accordance with the seller’s written instructions or any other circumstances beyond the seller’s immediate control. Warranty is valid 6 months from the date of delivery.

SHIPPING
Unless the products clearly stated “Free Shipping” all products are subject to tax and shipping charges in according to locations.

PRIVACY POLICY

This privacy notice discloses the privacy practices for www.marchabrasives.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 714-554-2985 or via email: info@marchabrasives.com

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

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March Abrasives, Inc.
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